Terms of Use
1. These terms
These Terms of Use govern the Helica and Helica Coach iOS applications and the helica.lt website, operated by Helica ("we"). By signing in or using the apps you agree to these terms. For app copies downloaded from the App Store, Apple's standard Licensed Application End User License Agreement governs the software license; these terms govern the service itself.
2. What the service is
Helica connects rehabilitation and posture coaches with their clients. Coaches build phased exercise programs — daily homework, workouts, and posture scans — and clients follow them in the Helica app or receive them as PDF documents by email. The service requires an internet connection.
3. Who can use it
- Coaches join by invitation only: access requires a single-use invitation code from Helica, and coach roles limit which client records a coach can see and edit.
- Clients are added by their coach, either as app users or by email address.
- Signing in requires an Apple or Google account.
4. Not medical advice
Helica is a coaching tool. Posture scan results are automated, rule-based posture insights — not medical advice, a diagnosis, or a substitute for professional judgment. Programs are created by your coach, and questions about your health, pain, or ability to perform an exercise belong with your coach or a medical professional. Stop any exercise that causes pain and seek appropriate care.
5. Your account and acceptable use
- Keep your sign-in account secure; actions taken through it are your responsibility.
- Provide accurate information (for example the client email addresses a coach enters).
- Do not attempt to access other people's data, get around access controls or technical limits, or interfere with the service's operation.
- Coaches must have their clients' agreement to enter and manage their data in Helica.
6. Content
- The exercise catalog, cues, and program templates are provided and managed by the Helica practice and remain its (or its licensors') property. They are for use within the service.
- Programs, assignments, and notes a coach creates remain the coaching practice's records; we host and process them only to run the service.
- Exercise videos are hosted on YouTube; playing them is subject to YouTube's own terms.
- Posture scan photos a coach saves to a client's record are kept in private storage with that scan and can be deleted by the practice at any time (see the Privacy Policy).
7. Price
The apps as offered today are free of charge. If paid features are ever introduced they will come with their own clearly presented terms before you are charged anything.
8. Third-party services
The service relies on Apple and Google (sign-in), EU-based hosting and email delivery providers, and YouTube (video playback). Their availability is outside our control, and their own terms apply to their parts of the experience.
9. Ending use, and account deletion
- You can stop using the service and delete your account at any time from the Profile screen in either app. Deletion removes your sign-in account and the data linked to it; records your coach created about you as their client remain with the coaching practice (see the Privacy Policy).
- The practice may remove client records and manage coach access (roles and invitations). We may suspend or end access that violates these terms or threatens the service's security.
10. Disclaimers and liability
The service is provided "as is" and "as available", without warranties of uninterrupted or error-free operation. To the extent permitted by the law of the Republic of Lithuania, our liability is limited to damage caused intentionally or by gross negligence; nothing in these terms limits liability that cannot lawfully be limited.
11. Changes to these terms
We may update these terms as the service evolves; the date above changes with them. Material changes will be highlighted in the apps or by email, and continuing to use the service after they take effect means you accept them.
12. Governing law and contact
These terms are governed by the law of
the Republic of Lithuania, and disputes belong to its courts unless mandatory law
says otherwise.
Contact: helica.app@gmail.com